Our qualified and accredited team of psychologists and social workers are available around the clock to provide the counselling and care travellers need in the event they are exposed to a traumatic incident.


Our security experts continually track global threats to help prevent or mitigate risks and keep our travellers safe. In the event of a security incident, we help remove travellers from harm’s way.

Travel Risk

Our Travel Assist App and Travel Assist Portal can help keep travellers – and those responsible for them – safe and informed 24/7 via real-time updates wherever they are in the world.

24/7 Emergency

Our Command Centres help travellers in need 24 hours a day, 365 days a year. When an emergency arises, our team of practicing medical professionals and security experts are only a phone call away.

Medical and Travel Assistance

Our global services provide travellers with access to 24/7 medical assistance and travel support whenever – and wherever – they need it thanks to our best-in-class medical personnel, resources…

Australia Command Center